We want you to be delighted with your purchase, if you are not, please contact us with 14 days of purchase so we can arrange rectify the situation.
If a product is faulty or incorrectly described, under Australian Consumer Law you are entitled to a refund or replacement product. 
If returning an item, the customer is responsible for all associated shipping costs unless the item is faulty.
If you have changed your mind or accidentally ordered the wrong product and request a refund,
Once we have received the returned item back and confirmed that it is in its original packaging and is unused. 
The purchase price (excluding delivery charges) will be refunded to you using the original payment method,
For returns please contact cassandra@witchhazelartisanherbs.com